Summary
Sweden’s Dellner Group incorporates two major divisions, Dellner Polymer and Glass Solutions based in the UK and the Dellner Bubenzer Group which is an industry-diverse global leader in the design and manufacture of braking systems for the material handling, crane & hoist, container handling, mining, marine, industrial, offshore, oil & gas, and wind energy sectors.
Dellner Polymer & Glass Solutions operates from 5 different sites across the UK providing technologically advanced vibration control, rubber fabrication and bonding solutions for a global market. Additionally, we design, engineer, manufacture, test and supply specialist glass and glazing products for the architectural, global rail, transport, security and museum showcase markets.
This is an exciting opportunity to join our Customer Services team as a Sales Coordinator to work at Dellner Ferrabyrne, Littlehampton. The successful candidate will be responsible for coordinating new sales whilst maintaining and improving relationships with customers and handling incoming orders efficiently and profitably.
Description
Main Duties include;
• to provide a professional and timely customer service and to liaise with all departments to rapidly and satisfactorily resolve open queries
• to coordinate all incoming enquiries
• to prepare and send accurate quotations
• processing customer orders, schedules and invoices
• liaising with HM Customs and Excise office with regards to exportation of goods and ensure correct classification and documentations are prepared
• to collate, prepare and present KPI data
• to support the Customer Services Manager with any other duties as required
Specific person criteria;
• Computer literate and able to use Microsoft Word, Excel and Outlook
• Experience of ERP and MRP systems – particularly SAGE
• Customer centric with good interpersonal and negotiation skills
• Experience in a similar customer services and sales administration role
To apply for this role, or for further information, please contact jobs@dellnerpolymer.com
No agencies please.
